IT SUPPORT

We are passionate about helping businesses get the most out of their IT environments.

IT Support

IT support is where it all started for Leela Communications, it is what we have done every day since our founding in 2010 and we love it! Leela Communcations is passionate about helping businesses get the most out of their IT environments. Every time you meet one of our consultants you will experience this passion and enthusiasm.

Leela Communications is diligent and discipline when it comes to training and certification. Our consultants have a wide breadth of in-depth and up-to-date knowledge on a significant range of technology subjects. Because are consultants are up-to-speed with rapidly changing technology landscapes you can be sure we are able to design modern, reliable, and future-proof solutions for your business or project.

SPEAK TO A CLOUD EXPERT

+61430 542 455

Why Choose Us?

Leela Communications IT team consists of passionate, certified and skilled engineers, who keep customer service as their priority.

Infrastructure Support

Your business needs stable, reliable, and secure access to your systems and data.

Helpdesk Support

Our IT support team is available anytime to handle any IT issue.

Application Support

Efficient support and maintenance matched to customers desired.

Infrastructure Support

Your business needs stable, reliable, and secure access to your systems and data. We specialize in architecting, developing, maintaining, and securing customer technology infrastructure, including local and cloud environments. Our Infrastructure services include:

 

  • Database and server management
  • Patch Management, fix implementation
  • Server installation and configuration
  • Infrastructure Architecture
  • Infrastructure consulting and Strategy

Help desk Support

With more than 10 years of experience Leela Communications is committed to making your companies IT simple, reliable and secure. Our IT support team is available anytime to handle any IT issue. Our services include:

 

  • Desktop support and end-user support
  • On-site and remote support
  • Reactive support – immediate response to issues and alarms
  • Proactive support
  • Cost effective and efficient shared resources so you only pay for what you need.
  • Single point of contact for issues, vendor management, and troubleshooting.
  • One on one assistance

Application Support

Efficient Application Support and maintenance matched to customers desired service levels are critical components of a successful Managed Application Service. We pride ourselves on our ability to meet established targets to ensure your business goals are achieved over the long term.
Our support team provide:

 

  • Incident and problem management
  • Performance monitoring and reporting
  • Emergency maintenance
  • Preventative and corrective maintenance
  • Configuration management